Premium support gives you the option to hire our team to provide you basic help with our products. We can help you with installation and configuration of our plugins. For example, if you don't know how to generate eBay keys or how to get a sandbox account in Klarna or UPS, just purchase the premium support service. Please note that we need access to your store and sometimes access to FTP server or third party portals. So be sure that you will send us the access keys after purchase. If you are interested in purchasing premium support, just check the proper checkbox during purchase.
All premium support tasks will be done within 24 working hours after we get an access to your store.
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